Terms of service
TOS – Maison Nuralune
Effective Date: [2025-10-28]
OVERVIEW
Welcome to Maison Nuralune! The terms “we,” “us,” and “our” refer to Maison Nuralune. Maison Nuralune operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Maison Nuralune is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) describe your rights and responsibilities when using our Services. Please read carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, please do not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.
To use the Services, you may need to provide information such as email, billing, payment, and shipping details. You represent and warrant that all information is correct, current, and complete.
You are responsible for maintaining the security of your account credentials and all account activity. Accounts may not be transferred, sold, assigned, or licensed to any other person.
SECTION 2 – OUR PRODUCTS
We make every effort to accurately represent our products. However, colors and product appearance may differ due to device settings.
We do not guarantee that the appearance or quality of any products will meet your expectations or exactly match images on our website. All descriptions are subject to change without notice. We reserve the right to discontinue products or limit quantities at our discretion.
SECTION 3 – ORDERS
By placing an order, you make an offer to purchase. Orders are not accepted until confirmed by Maison Nuralune and payment is processed.
You may review your order before submitting. Cancellation requests may not be accommodated after acceptance. We will attempt to notify you of changes or cancellations via the contact information provided.
All purchases are subject to our Refund Policy [LINK]. Purchases must be for personal or household use only.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. Prices do not include taxes, shipping, handling, or import/duty charges unless stated.
You agree to provide accurate, complete, and current payment information and to promptly update account details. You warrant that the credit card used is valid, authorized, and sufficient to cover charges.
SECTION 5 – SHIPPING AND DELIVERY
Shipping times are estimates only. Maison Nuralune is not responsible for delays caused by carriers, customs, or events outside our control.
Customers are responsible for all shipping and duty fees for physical products. Risk of loss passes to the customer upon transfer to the carrier.
Digital products are delivered electronically and do not incur shipping or duty fees.
SECTION 6 – INTELLECTUAL PROPERTY
All content, trademarks, images, graphics, and designs are owned by Maison Nuralune or its licensors. You may only use the Services for personal, non-commercial purposes.
You may not reproduce, distribute, modify, publicly display, perform, or transmit content without written permission. Unauthorized use may violate intellectual property laws.
SECTION 7 – OPTIONAL TOOLS
You may have access to third-party tools. These are provided “as is” without warranties, and Maison Nuralune is not responsible for their performance. Use such tools at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our Services may link to third-party websites. We are not responsible for third-party content, policies, or practices. Use these links at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Maison Nuralune is powered by Shopify. Any sales are made directly with Maison Nuralune, and Shopify is not responsible for your transactions or products.
SECTION 10 – PRIVACY POLICY
All personal information is subject to our Privacy Policy [LINK]. Shopify may collect information as part of hosting Services.
SECTION 11 – FEEDBACK
By submitting feedback, you grant a worldwide, royalty-free license to use, reproduce, and display your feedback for any purpose. You warrant that you own the rights to the feedback.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
We may correct errors, inaccuracies, or omissions at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may only use the Services for lawful purposes. Prohibited activities include infringement, harassment, sending malicious code, spamming, or interfering with Services.
SECTION 14 – TERMINATION
We may terminate access to the Services at any time without notice. Certain sections (IP, Feedback, Limitation of Liability, etc.) survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
Services and products are provided “as is” and “as available” without warranties, express or implied, including merchantability or fitness for a particular purpose.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Maison Nuralune and its affiliates are not liable for damages arising from your use of the Services or products, including lost profits, data, or indirect damages.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Maison Nuralune, Shopify, and affiliates from claims or damages arising from your use of Services or breach of Terms.
SECTION 18 – SEVERABILITY
If any provision is unenforceable, it will be severed without affecting the remainder of the Terms.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any provision does not constitute a waiver. These Terms and referenced policies are the entire agreement governing your use of Services.
SECTION 20 – ASSIGNMENT
You may not assign or delegate rights without written consent. We may assign or transfer rights without notice.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of Canada, and disputes are subject to the jurisdiction of Canadian courts.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS OF SERVICE
We may update these Terms at any time. Continued use of Services constitutes acceptance of changes.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms may be sent to:
📧 maisonnuralune@gmail.com
Maison Nuralune
[Instagram : @maison.nuralune]
or the website's 24/7 live chat